Microsoft Word Says Disk Full Mac
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Microsoft has come up with a workaround to the “Disk Full” error that occurs sometimes when trying to save a Word document. This is an obscure bug (which is why it took Microsoft so long to find its cause). The bug occurs only sometimes and in a very specific set of circumstances. It affects both Microsoft Word 2001 and Word X and, unfortunately, Word 2004 as well. (We're not sure that it isn't a different bug in Word 2004 but the fact is that you can still occasionally get 'Disk Full' errors in this version.) For more about the “Disk Full” bug and the detective work required to nail it down, see Rick Schaut’s Anatomy of a Software Bug [Lene Fredborg, 4-Feb-2019: Removed outdated link to http://blogs.msdn.com/rick_schaut/archive/2004/05/19/135315.aspx].
Brief explanation
The error is caused by having too many temporary files open, which is in turn caused by Word trying to maintain the stack (or list) of Undo actions available. Workaround #1 explains how to avoid the error when working with a particular type of document layout. Workaround #2 applies regardless of the type of document: It wipes out the temporary files and, consequently, the stack of Undo actions so that Word is able to perform the save without error.
Note: As stated above, this error occurs less frequently in Word 2004. Microsoft raised the limit on open files in Word 2004, and put in a work-around that automatically senses the problem and offers to clear the Undo Stack for you. So it is rare that you will see the problem in Word 2004, and if you do, the fixes described here won't work. In Word 2004, it is far more likely that the disk (or folder you are trying to write to) actually is full, or that you really do have too many files open! |
Workaround #1
If you’re working on a document that has headers and footers with page fields in them, do your editing in Normal view, and you’ll likely never hit the “Disk is full” error on save.
Workaround #2
You must have Visual Basic for Applications (VBA) installed in order for this workaround to activate. If you have never installed VBA, you will find it in the Value Pack on your Office X or Office 2001 installation CD. After installing it, you will need to re-apply all Updaters appropriate to your version of Office.
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- Clicking on the following link will download the fix to your computer: FixDiskFullIssue.dot
- Install the template by dragging it into your Applications: Microsoft Office (2001 or X): Office: Startup: Word folder. You should now see “Disk Full Error?” on your File Menu in Word, just below the various Save options. If you do not, you will have to perform a few extra steps as follows:
- Go to the Tools menu: Templates & Add-Ins. You should see FixDiskFullIssue.dot in the Global Templates & Add-Ins box. Make sure it is checked.
- If FixDiskFullIssue.dot does not appear in the Global Templates & Add-Ins box, click on Add, navigate to the FixDiskFullIssue.dot template (in the Office: Startup: Word folder), and double click on it. It will now appear in the Global Templates & Add-Ins box where you need to check it to enable it.
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With the template properly installed, if you ever try to save a Word document and get the “disk full” error, just go to the File menu in Word, click on “Disk Full Error?” and you will be prompted to allow Word to close all temporary files. You will also be reminded to perform any desired Undo actions since they will no longer be available after running the fix.
Working on large Word documents, Bob frequently gets this (paraphrased) error message: '..Disk is out of space. Save on another disk..'. Then he must save the document with a slightly different file name. This is clearly not a memory problem because Bob has oodles of room on his disk drive. ('Oodles' is, of course, a precise technical term.) He believes this pops up especially when the program is trying to AutoSave. He wants to understand why this message pops up and how to avoid it.
There are actually a few things you can check out to see if they help. The first thing to check out is where Word is actually saving your information. Word saves information in default locations, defined by settings in the program. Specifically, there are four locations you can specify:
- AutoRecover file location
- Default file location
- Default personal templates location
- Server draft location
You can see where Word saves each of these by displaying the Word Options dialog box. (In Word 2007 click the Office button and then click Word Options. In Word 2010 and Word 2013 display the File tab of the ribbon and then click Options.) At the left side of the screen click Save. (See Figure 1.)
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Figure 1. The Save options of the Word Options dialog box.
Jot down the four paths indicated in the dialog box. Then, take a look at how much free space is available at each of those paths. It is possible that one of them is low on disk space, and that results in the error message. If you discover that to be the case, the solution is to free up some space at that location or change the settings in the dialog box to use a different location.
Another thing to be aware of is how you are opening the document. If, for instance, the document is attached to an e-mail or stored on a USB drive and you double-click it to open, then Word creates temporary files in the same location where your e-mail attachments are saved or on the USB drive. Either of those places could have limited storage capacity and generatre the error. The solution is to move (or copy) the file from your e-mail or USB drive to your hard drive and open it from there.
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Finally, check to make sure that there isn't some third-part add-in that is the real culprit here. The only way to check this is to disable any add-ins and try to use the document. If the problem is gone, start enabling the add-ins, one at a time, until you see the problem reappear.