Mac Microsoft Wants To Use Your Confidential Information

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Dec 05, 2009  My new mac keeps asking for the 'PubSubAgent wants to use your confidential information stored in 'twitter' in - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. If you installed OneNote as part of Microsoft Office for Mac, then open OneNote, go to the Help Check for Updates menu to launch the Microsoft AutoUpdate app and follow instructions there. Update all of the Microsoft Office applications, since they all use the same keychain items. To learn more, see Check for updates in OneNote 2016 for Mac.

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After you or your Mac administrator resets the password of your macOS user account, your Mac might ask you to update your keychain password or enter the password of your login keychain. It might also tell you that the system was unable to unlock your login keychain. That's because your login keychain is still using your old password.

If you don't know your old password

If you don't know your old password, the solution is to create a new login keychain.

If you know your old password

If you know your old password, use that password to update your existing login keychain:

  1. Open the Keychain Access app, which is in the the Utilities folder of your Applications folder.
  2. From the list of keychains on the left side of the window, select 'login.'
  3. From the Edit menu in the menu bar, choose “Change Password for Keychain 'login.'”
  4. Enter the old password of your user account in the Current Password field. This is the password you were using before the password was reset.
  5. Enter the new password of your user account in the New Password field. This is the password you're now using to log in to your Mac. Enter the same password in the Verify field.
  6. Click OK when done, then quit Keychain Access.

A lot of Mac users have stated that a popup message keeps asking them to enter their keychain passwords. The notification message says:

“AMPDevicesAgent wants to use your confidential information stored in iOS backup in your keychain. To allow this, enter the login keychain password”

As you can see, the message does not say if this is Apple or not and many users are asking if they should enter their passwords. It is asking for access to your keychain. And it looks suspicious. And it is not clear why the process needs the keychain access. So you may have many security concerns and so you may ask these questions below:

  • What is AMPDevicesAgent?
  • Why does it need your password?

The dialogue box has three options: Always Allow, Deny and Allow. If you deny this, it will keep asking.

See this article if you worry about viruses. You can also make your Mac more secure.

AMPDevicesAgent

Here are the basic answers:

  • AMPDevicesAgent is not 3rd party software and it is not caused by a virus (or malware). Actually it is included with macOS Catalina. Apple introduced this with Catalina so it is new:
  • You can check this by going to Activity Monitor, it will show up as an Apple process.
  • This notification is normal, it is expected behavior and you may enter your password. This should not be a cause for concern. When you enter your password, an unknown third party will not have your sensitive info. if your mac is trusted, you may want to check Always Allow.
  • This new AMPDevicesAgent is apart of the Frameworks in your Library folder to allow Finder to synchronization and backup with iOS & iPadOS devices. Basically, AMPDevicesAgent is a new device manager. It is used for backing up, restoring and updating your devices.
  • This may appear:
    • When you sync your devices over Wi-Fi
    • When you connect your iPad or iPhone for the first time to your Mac with a USB cable.
Confidential

If you do not know your keychain password, do not worry, the keychain password is your login password. You can always change this by going to System Preferences > Security and Privacy > General. And then click the Change Password button.

If you are not satisfied, feel free to raise your concern about this by leaving feedback.

Mac Microsoft Wants To Use Your Confidential Information Online

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Mac Microsoft Wants To Use Your Confidential Information System

See also: Slow iCloud Keychain Passwords/Forms Autofills On Mac